Instant Messengers (IMs) are an online communication service that allow you to chat with one or more people in real time, much in the same way as a telephone conversation, but using text-based, rather than voice-based, interaction.
To start using instant messaging, you must have an account with one of the IM services, and you will usually need to install the relevant IM client software. Some providers will however let you access their IM services through a web-based program. The four major IM providers are: AOL Instant Messenger (AIM), Microsoft's MSN Messenger (along with Windows Messenger), Yahoo Messenger and ICQ (also owned by AOL). Read on for more information of accounts and details of features for these programs ...