Body language is a range of non-verbal gestures, posture and expressions that can speak volumes about our attitudes, behaviour and responses. The way someone walks, stands, uses their hands or their eyes can send out a loud and clear message about how they are feeling, whether this is intentional or otherwise.
Having a good basic knowledge of body language can help you to recognise the signals that others may be sending you, as well as ensuring that the messages that you are sending out to others are the ones that you want them to hear.