The general advice on buying online should always be followed when buying from abroad. But there are additional issues.
- Standards vary between countries. Ask the supplier to confirm compatibility of, for example, electrical goods.
- Check that any guarantee is valid in the UK, and whether you will have to return the product to the supplier's country if there is a problem.
- Check for hidden costs such as VAT, customs duties, delivery charges, postage, and packaging. The Customs and Excise Web site gives information on when VAT and duty has to be paid. However, if your supplier is based in the EU, prices should include taxes.
- If problems arise, you might have to take legal action in the country of the seller.
